According to a firm in London, a lion share of the jobs which are outsourced to the countries which boasts of a tremendously efficient workforce, India stands out, given the nature of the workforce India provides, it surely has an edge because we produce graduates who can speak English with much ease when compared to the rest of the countries which are in the hunt.

In Accordance with the study out of 110,000 jobs generated 63,000 came India’s way!!!and the predictions are in the coming years out of 241,000 jobs about as much as 121,000 jobs will go India’s way. Further this has already made ominous predictions to the job prospects in America, though it may not be completely wiped out, but the survey throws light on the consequences which industry back at America would affect Americans, chances are that the globalization or the outsourcing the jobs to various other countries might come to an abrupt halt .The jobs which at one point of time flourished a lot are declining now, which may be a bad news for a lot of job aspirants back at home. The statistics reveal that there are fifty thousand American call centers with an employee base of around 3 million people but this figure is expected to come down by 47,600 BPO’s and around 2.8 million people, technological advances , tough regulations, low wages abroad in the foreign markets are the factors accounting for this decline in the America.

Aviva, prudential and Barclays HSBC and Giants like Microsoft, Oracle, AOL, and Amex are also routing customer services calls to India. Also big players like GlaxoSmithKline, Ford Motors, Convergys, Deutsche Telecom, Coca-Cola, Amtrax, Bank of America and others use innovative methods to tackle some queries of the customers and provide better services. A recent practice put by Ford has now assigned a new specialize technician, to provide technical support round the clock. There is always a good return in promise when you start a BPO industry, which always add value to your money and puts you in a win – win situation.

The challenges have to be overcome when the work or the operation of a particular unit is carried out in countries other than United states of America, which involves cultural,time,language,traditions and other differences which come along with the shifting the operations across the globe. of late, there also have been companies of Indian origin which have been making waves, and generating employment opportunities, but the fact remains that still a lot needs to be done if our economy of BPO companies have to be themselves dependent without facing the continuous threats from a economy which rules the roost, hope the time comes flying India’s way.